Improve your communications skills
In her book, co-authored with Nigel Risner "It’s a zoo around here” Una gives us a humorous guide to better communication in the workplace. Using different animals to represent different personality types she describes how the working environment is a communications zoo, where everyone communicates in their own style and language. She says there are no difficult staff members, there are just different types: lions, dolphins, elephants, and monkeys. With everyone trying to communicate in their own style and language she explains how we can become more effective communicators.It’s a zoo around here!
By recognising the variety of communication styles used by the animals in your zoo and adapting your style accordingly. The short-tempered lions, the fun, passionate monkey, the very detailed elephants, and the caring dolphins In this book she wants you to become an effective zookeeper. She explains what a good zookeeper is. Someone who understands the various styles of communication and can adjust accordingly to bring out the best in their team. Laying out new rules for better communication she shares the secrets of becoming an effective ‘zoo keeper’Leadership Communication Skills
It is simply impossible to become a great leader without being a great communicator. A great leader must be able to think with clarity, express ideas, and communicate their thoughts and inspire people. These are skills we can help you develop.
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Presenting confidently and persuasively is one of the most sought-after skills in today’s workplace, yet some people break into a cold sweat at just the thought of it. What would it be like if you were able to present more confidently so you could easily engage and impact your audience?
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If you want to progress in your career, you will face being interviewed. Becoming better at job interviews is an essential career skill. We can offer you a wide range of tools, support and guidance to help you land that job.
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Mastering personal effectiveness is a fundamental part of every employee's success no matter what your position. Driven by your needs we will give you practical tools and techniques that you can put into use immediately to help you to prioritise objectives, plan your time, communicate with impact, build relationships and get the most out of those around you.
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Handling the Media is an essential skill whatever your organisation or whatever sector you are in. If you want to take advantage of the media opportunity and get your message across, our Media Interview training will give you a real insight into the media mindset.
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A passionate, energetic and engaging speaker, Una has given many keynote speeches at corporate seminars and events across Europe. As an award-winning communications trainer and coach, Una can translate serious and powerful messages into entertaining and educational messages for a wide range of audiences.
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