We offer comprehensive virtual learning solutions for all
our programmes. Learn more about what we offer
-
Leadership
Communication SkillsAcquire the communication
skills to lead and inspire others![Leadership Communication Skills thumbnail]()
-
Presentation and
Pitching SkillsEngage influence and
persuade your audience![Presentation and Pitching Skills thumbnail]()
-
Interview
Skills CoachingArticulate your skills and
experience to land that big job![Interview Skills Coaching thumbnail]()
-
Personal
EffectivenessBe more impactful influential
and effective in your role![Personal Effectiveness thumbnail]()
-
Media Interview
TrainingGet your message across
with conviction and clarity![Media Interview Training thumbnail]()
-
Key Note
SpeakingCaptivate engage and educate
your conference audience![Keynote Speaking thumbnail]()
In House Training
Every organisation is unique, so we apply our expertise to your specific needs. Just tell us what you are looking for and we will tailor our programmes for your business, timetable or company challenges.
Read More 
Executive Coaching and Mentoring
Whether you are focused on achieving an individual career goal, success with a team project, or are going through a time of transition, our coaching service is designed to help you and your team to achieve even greater results. With your executive coach, you’ll uncover and break through any limitations that hold you back.
Read More 
On Line Training
On line training and coaching is now the new normal. We offer a comprehensive online learning approach with live video, bespoke webinars and high quality delegate resources. Let us know your training requirements. We would be delighted to assist.
Read More
Buy NowImprove your communications skills
In her book, co-authored with Nigel Risner "It’s a zoo around here” Una gives us a humorous guide to better communication in the workplace. Using different animals to represent different personality types she describes how the working environment is a communications zoo, where everyone communicates in their own style and language. She says there are no difficult staff members, there are just different types: lions, dolphins, elephants, and monkeys. With everyone trying to communicate in their own style and language she explains how we can become more effective communicators.![]()
It’s a zoo around here!
By recognising the variety of communication styles used by the animals in your zoo and adapting your style accordingly. The short-tempered lions, the fun, passionate monkey, the very detailed elephants, and the caring dolphins In this book she wants you to become an effective zookeeper. She explains what a good zookeeper is. Someone who understands the various styles of communication and can adjust accordingly to bring out the best in their team. Laying out new rules for better communication she shares the secrets of becoming an effective ‘zoo keeper’
Get your free communication skills guide
Have you ever heard someone say "it’s a zoo around here" when describing your workplace?
All organisations are like zoos and are made up of made up of staff and customers who communicate a bit like animals.
This guide will show you the different 'animal' personalities and how you can communicate more effectively with them.
