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Putting off difficult conversations won’t make the problem disappear. This seven-step model will be able to help you have a constructive conversation.

Become an effective listener so you hear and understand with this guide to the three levels of listening and our top tips.

Here are four types of questions that you probably use already, but used the right way and at the right time can really develop your essential communications skills.

Competency Based Interviews also known as structured or behavioural interviews, are designed to test a specific skill or competency. When you find yourself called for a CBI, how do you prepare to give yourself the best chance of performing well?

How many times are you likely to be interviewed in your career? Between getting on the career ladder and changing roles, you will be interviewed multiple times. It becomes less a question of if you will have an interview, but when you will be interviewed. If you are someone who is totally invested in your career development, then becoming better at job interviews is a skill you need to develop.

Who looks forward to a job interview? Very few of us. Like many, the thought of a job interview fills you with dread. Perhaps your last interview didn’t go the way you have planned. The questions you anticipated didn’t come up. You couldn’t recall the right example at the right time. You didn’t come across as confident and in control. Sound familiar?

Communication is crucial in these challenging and unusual times. Businesses can't afford to get it wrong when they are already facing their toughest test yet. As we adapt to and learn new ways of working, here are 7 practical steps that you can take in order to motivate, engage and lead your people through these times of change.

Do you still get nervous when delivering an important presentation in the workplace? You aren’t alone! In fact, some research suggests that a fear of public speaking is the most common phobia in the world, affecting more than 7 in 10 people.

Body language is central to a presentation’s success and can make the difference between a dynamic delivery and a dull one. In fact, studies have shown that only 7% of what we say comes from the words themselves, with 93% being communicated through visuals and tone of voice.

There never has been a time when we have needed resilience more than right now. With stress levels through the roof, the ability to not give up, not quit, to stick with it is easier said than done. Right now we need to work on our resilience.

As a businessperson or an entrepreneur, being able to pitch or present your business idea is a core skill. Whether it is a presentation in front of potential investors or a 30 second elevator pitch to someone you want to connect with, it is important that you know how to do it well.

A good presentation can make a career, creating a strong impression with the right people. A poor presentation can do the very opposite. Good leaders are generally good communicators and great presenters.

Starting your preparation when the job ad appears may already be too late if you are serious about your career progression. There is a better way and that is where a career journal can help.

A few months in and it is becoming clear that the implications of Covid 19 on how we live, and work will be significant. The experience of the past few months for many of us may be an inflection point. The changes brought about by this pandemic may prompt many of us to ask what is it that we really want for ourselves in our career or personal lives.

A crisis can teach us a lot about ourselves. We may have surprised ourselves with our ability to adapt, solve problems or deal with change. We may have discovered that we are more resilient than we thought. A crisis can also be an opportunity. An opportunity to take stock, reset and rebuild something new. Perhaps something new and better.

An Employment Portfolio has many purposes and here are a few to help remind you of its value and importance.

The first promotion to a leadership position is perhaps one of the most challenging anyone will ever face... New managers often have little knowledge and experience of how to lead and manage a team.

Competency based application forms are designed to help you to present relevant evidence in order that decision makers can evaluate how well you ‘fit’ the requirements of a particular role.

Being interviewed is a daunting experience for most of us. Dealing with a pressure situation when something important to our career is on the line can be an intimidating experience, but with the right preparation, everyone can learn to perform better at interviews